Knowledge-enabling Business Processes
نویسندگان
چکیده
منابع مشابه
Developments in Practice XII: Knowledge-Enabling Business Processes
While in theory what an organization knows is fundamental to its success, in practice only a few companies have seen significant business results from their knowledge management (KM) initiatives. Therefore, many knowledge managers are rethinking how and where knowledge really adds value. Connecting knowledge activities to core business processes is slowly coming to be recognized as a second, an...
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Healthcare organisations are looking at strategies and activities to improve patient outcomes, beyond clinical interventions. Increasingly, health organisations are investing significant resources in leadership, management and team work training to optimise professional collaboration, shared decision-making and, by extension, high quality services. Embedded clinical aca...
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Knowledge is the focal asset of emerging knowledge intensive organizations. Several theories, practices and tools have been developed to address knowledge work problems. This paper reviews relevant literatures, converges concepts like knowledge, organisational and action learning, business processes under the light of learning in knowledge intensive organisations. It also describes how a tradit...
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A critical challenge to creating effective business processes is allowing them to operate effectively in environments where failures (‘exceptions’) can occur. An important barrier to achieving this has been the lack of systematized dissemination of exception handling techniques. This paper describes the MIT Exception Repository, a semi-formal Web-accessible repository, built as an augmentation ...
متن کاملThe Impact of Dynamic Balanced Scorecard in Knowledge-Intensive Organizations’ Business Process Management: A New Approach Evidenced by Small and Medium-Size Enterprises in Latin America
Dynamic Balanced Scorecard (DBSC) is an effective business performance management control tool for dealing with business uncertainty, performance monitoring, evaluation and forecasting. DBSC has been proposed and utilized extensively over the years as an effective tool to manage and control the dynamics of business processes (BP) and their performance. However, there is little evidence of its a...
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تاریخ انتشار 2003